FAQs

  • What are the check-in and check-out times?

    Check-in time is at 4 PM, and check-out time is at 11 AM. We can often accommodate early check-ins or late check-outs upon request, subject to availability.

  • Can I bring pets with me during my stay?

    Smoky Hill Ranch is pet-friendly with approval. However, there is a 4-pet limit and a $100 pet fee per pet.

  • Is smoking allowed at Smoky Hill Ranch?

    No, smoking is strictly prohibited inside the property.

  • Do you offer housekeeping services during my stay?

    We provide initial cleaning before your arrival, and if your stay is longer, we can arrange additional cleaning services for an extra fee. Please inquire about cleaning options.

  • Is there a minimum stay requirement?

    We have a minimum stay requirement of 2 nights, but this may vary depending on the season and availability.

  • Can I host events or parties at the property?

    Smoky Hill Ranch does allow for events with approval by the host. See Venue page for pricing and conditions.

  • How do I contact someone for assistance during my stay?

    You can reach us anytime through the contact information provided in your welcome guide or the rental platform. We are here to assist with any questions or concerns.

  • What is your cancellation policy?

    Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, a full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, a 50% refund up to 7 days before check-in. No refund after that.

  • How can I leave a review for Smoky Hill Ranch?

    We welcome your feedback! After your stay, you can leave a review on our rental platform to share your experience with future guests.

  • Can I extend my stay if I decide to stay longer?

    We'd be happy to accommodate an extended stay if the property is available. Please contact us as soon as possible to discuss the possibility.

  • Do you offer any referral discounts?

    Yes, we offer a 10% referral discount. Please, mention this to us prior to booking.

  • Do you speak any other languages?

    Yes, in addition to English, we speak Spanish.

  • What is there to do around Smoky Hill Ranch?

    Check out our Area Guide here.

FAQs

  • What are the check-in and check-out times?

    Check-in time is at 4 PM, and check-out time is at 11 AM. We can often accommodate early check-ins or late check-outs upon request, subject to availability.

  • Can I bring pets with me during my stay?

    Smoky Hill Ranch is pet-friendly with approval. However, there is a 4-pet limit and a $100 pet fee per pet.

  • Is smoking allowed at Smoky Hill Ranch?

    No, smoking is strictly prohibited inside the property.

  • Do you offer housekeeping services during my stay?

    We provide initial cleaning before your arrival, and if your stay is longer, we can arrange additional cleaning services for an extra fee. Please inquire about cleaning options.

  • Is there a minimum stay requirement?

    We have a minimum stay requirement of 2 nights, but this may vary depending on the season and availability.

  • Can I host events or parties at the property?

    Smoky Hill Ranch does allow for events with approval by the host. See Venue page for pricing and conditions.

  • How do I contact someone for assistance during my stay?

    You can reach us anytime through the contact information provided in your welcome guide or the rental platform. We are here to assist with any questions or concerns.

  • What is your cancellation policy?

    Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, a full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, a 50% refund up to 7 days before check-in. No refund after that.

  • How can I leave a review for Smoky Hill Ranch?

    We welcome your feedback! After your stay, you can leave a review on our rental platform to share your experience with future guests.

  • Can I extend my stay if I decide to stay longer?

    We'd be happy to accommodate an extended stay if the property is available. Please contact us as soon as possible to discuss the possibility.

  • Do you offer any referral discounts?

    Yes, we offer a 10% referral discount. Please, mention this to us prior to booking.

  • Do you speak any other languages?

    Yes, in addition to English, we speak Spanish.

  • What is there to do around Smoky Hill Ranch?

    Check out our Area Guide here.